Terms and Conditions

General Terms and Conditions

Article 1 - Definitions In these terms and conditions, the following definitions apply:

  1. Entrepreneur: the natural or legal person who offers products and/or services to consumers from a distance.

  2. Consumer: the natural person who does not act in the exercise of a profession or business and enters into a distance contract with the entrepreneur.

  3. Distance contract: a contract concluded between the entrepreneur and the consumer within the framework of an organized system for the distance sale of products and/or services, whereby exclusive use is made of one or more means of distance communication.

  4. Means of distance communication: means that can be used to conclude a contract without the consumer and entrepreneur being physically present in the same space.

  5. Cooling-off period: the period within which the consumer can exercise his right of withdrawal.

  6. Right of withdrawal: the consumer’s possibility to waive the distance contract within the cooling-off period.

  7. Day: calendar day.

  8. Durable medium: any means that allows the consumer or entrepreneur to store information addressed to them personally in a way that enables future consultation and unaltered reproduction of the stored information.

Article 2 - Identity of the Entrepreneur

Webshop Name: Alomae Manchester

Email: info@alomae-manchester.co.uk

Chamber of Commerce number: 91435048

VAT number: NL0044890419B52

Article 3 - Applicability

  1. These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.

  2. Before the distance contract is concluded, the text of these general terms and conditions is made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate before the distance contract is concluded where the general terms and conditions can be viewed electronically and that they will be sent free of charge at the consumer’s request.

Article 4 - The Offer

  1. If an offer has a limited validity period or is subject to conditions, this will be explicitly stated in the offer.

  2. The offer contains a complete and accurate description of the offered products and/or services. The description is sufficiently detailed to allow a proper evaluation of the offer by the consumer. If the entrepreneur uses images, they are a truthful representation of the offered products and/or services. Obvious mistakes or errors in the offer do not bind the entrepreneur.

  3. Each offer contains such information that it is clear to the consumer what the rights and obligations are that are attached to accepting the offer.

Article 5 - The Contract

  1. The contract is concluded at the moment of acceptance by the consumer of the offer and compliance with the corresponding conditions.

  2. If the consumer has accepted the offer electronically, the entrepreneur immediately confirms receipt of acceptance of the offer electronically.

Article 6 - Right of Withdrawal

  1. The consumer has the right to withdraw from the contract within 14 days without giving any reason.

  2. The withdrawal period starts the day after the consumer, or a third party designated by the consumer, has received the product.

  3. During the withdrawal period, the consumer will handle the product and packaging with care.

Article 7 - Obligations of the Consumer during the Withdrawal Period

  1. During the withdrawal period, the consumer will handle the product and its packaging with care. He will only unpack or use the product to the extent necessary to establish the nature, characteristics, and functioning of the product.

  2. The consumer is liable for any reduction in value of the product resulting from handling the product beyond what is necessary.

Article 8 - Exercise of the Right of Withdrawal by the Consumer and Costs Thereof

  1. If the consumer exercises his right of withdrawal, he must notify the entrepreneur within the withdrawal period by means of an unequivocal statement.

  2. The consumer returns the product as soon as possible, but no later than 14 days after the notification.

  3. The consumer bears the direct costs of returning the product.

Article 9 - Exclusion of the Right of Withdrawal The entrepreneur can exclude the consumer’s right of withdrawal for products that:

  1. Are custom-made or personalized.

  2. Have a limited shelf life.

  3. Cannot be returned due to health or hygiene reasons if the seal is broken after delivery.

Article 10 - The Price

  1. During the validity period stated in the offer, the prices of the offered products and/or services will not be increased, except for price changes due to changes in VAT rates.

  2. The prices stated in the offer of products and/or services include VAT.

Article 11 - Compliance with the Contract and Warranty

  1. The entrepreneur guarantees that the products and/or services comply with the contract, the specifications stated in the offer, and the reasonable requirements of reliability and usability.

  2. A warranty provided by the entrepreneur, manufacturer, or importer does not affect the legal rights and claims the consumer can assert under the contract.

Article 12 - Delivery and Execution

  1. The entrepreneur will exercise the utmost care in receiving and executing product orders.

  2. The place of delivery is the address provided by the consumer to the entrepreneur.

  3. The entrepreneur will execute accepted orders expeditiously but no later than 30 days, unless a different delivery period has been agreed upon.

Article 13 - Payment

  1. Unless otherwise agreed, the amounts owed by the consumer must be paid immediately upon placing the order.

  2. The consumer has the duty to report inaccuracies in provided or stated payment details to the entrepreneur without delay.

Article 14 - Complaints Procedure

  1. The entrepreneur has a sufficiently disclosed complaints procedure and handles complaints in accordance with this procedure.

  2. Complaints about the execution of the contract must be submitted to the entrepreneur within a reasonable time after the consumer has discovered the defects.

Article 15 - Disputes

  1. Contracts between the entrepreneur and the consumer to which these general terms and conditions apply are exclusively governed by [Your country’s] law.

  2. Disputes between the consumer and the entrepreneur regarding the conclusion or execution of contracts related to products and services can be submitted to the competent court.

Article 16 - Additional or Deviating Provisions Additional or deviating provisions from these general terms and conditions may not be to the consumer’s detriment and must be recorded in writing or in such a way that they can be stored by the consumer on a durable medium.

 

ABOUT US

ALOMAE. MANCHETSER was founded to inspire and support women worldwide in their style journey. Our aim is to make the latest designer and catwalk trends instantly accessible, so you can enrich your wardrobe with unique and affordable pieces. At Alomae, quality and modern designs take centre stage. We invite you to experiment and take your style to the next level. That's why we have curated an exclusive collection with statement accessories, sophisticated basics and lookbooks that effortlessly combine classic and street-style chic. Be inspired to shine confidently every day and leave a lasting impression.